Contact Us

[Adriano]

View File

Contact Us

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This application will replace the standard Contact Us form from IPS 4.

Features:

• Ability to use Departments, which are permission based, so you can choose which user groups can use each department.
• Ability to send to everyone in any group by department
• Ability to add several emails by department
• Post topic to forum by department (Forums required)
• Create a support ticket (Commerce required)
• Ability to add Extra Fields to the form and choose its position (before or after regular fields)
• Custom email template

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• Submitter
  Adriano
• Submitted
  09/03/2018
• Category
  Resources

 

[Adriano]

What's New in Version 1.3.7:

• Fix: https://invisioncommunity.com/forums/topic/419306-contact-us/?do=findComment&comment=2925589
• Fix: https://invisioncommunity.com/forums/topic/419306-contact-us/?do=findComment&comment=2925880

[Adriano]

What's New in Version 1.3.8:

• Fix: https://invisioncommunity.com/forums/topic/419306-contact-us/?do=findComment&comment=2926917

[Adriano]

What's New in Version 1.3.9:

• Fix Support ticket creation when the Contact Us form is submitted by a guest.

[Giray]

This contact form solved my spam problems. The IPS form was giving me tons of spam, but Contact Us, with the captcha and a little bit of tweaking has brought my spam to a standstill!! Thank you Adriano.

[Adriano]

What's New in Version 1.4.0:

• Added a new setting to determine if the application will be accessible when the board is offline
• Added a new setting to determine if Guests can use the application even when they can't access the board

[Chris Anderson]

This application works fine when installed on IPS Version 4.7.10

It creates a menu item where you can assign permissions:

Only one "Contact Us" shows up at the bottom of the page:

The Contact Us page displays without error:

If you installed the application on Version 4.7.10 and updated it to subsequent builds it continues to work as expected.  Unfortunately, if you install a fresh version after 4.7.10 the application no longer works as expected.

The menu option does not display permissions:

(2) Contact Us show at the bottom of the page.

Clicking on the top menu ”Contact Us” or either of the other (2) Contact Us at the bottom generates an error:

 

 

[Adriano]

One of these things that even IPS can't explain: https://invisioncommunity.com/forums/topic/474738-something-has-changed-in-the-advertisementlocations/?do=findComment&comment=2948140

All is fixed, except the link down below. It is replacing the new Cookies with another Contact. Still on it. Probably only tomorrow.

[Adriano]

What's New in Version 1.4.1

• IPS 4.7.12+ compatible only.

[joeym]

Adriano,

Can departments be made to contact only a certain email?

Currently, I have 3 departments setup and for some reason each of them will get the same message even though the attended target would have been only a single one.

 To explain more clearly.

Say, I have these departments.

Owner, Site Support, and Inquiries.

Owner > owner@domain
Site Support > support@domain [then any individual emails.]
Inqurires > asl@domain

If someone currently contacts the owner, the other departments will get that email.

Also, when I respond in my email client, the person's email has to be added manually. Otherwise, I am responding to every department the email was sent to event though it should only be to one, then responding back to the person.

[Adriano]

Hi there,

All emails are sent to the board email but each department can have additional emails.

[joeym]

Could it be changed so that only the department emails are contacted, unless setup otherwise? Along with having a fix to reply to the person's email, rather than myself?

I think it would make better sense.

[Adriano]

Not now. Maybe for IPS5. I really don’t like to change the whole behavior of something due to a request only. People are used to it as this has been like that since version 1.

Let’s see if this get any traction.

[joeym]

That's fair enough, Adriano.